First of all, don't panic. Communication is key: you don't want them to stop answering the phone or the door to you. And knowing the system can both help you, help them and ensure that your rent stays paid with the minimum of grief for everyone involved.
If your tenant's rent is paid up to date and they've generally been good to deal with up until now, there's no reason to assume that they'll suddenly turn into the tenants from hell.
Encourage your tenant to apply for housing benefit as soon as possible. Some councils can take a while to pay out, so the claim needs to be put in as a matter of urgency. For most tenants in private accommodation, Local Housing Allowance will be payable; this benefit is usually paid to the tenant, not to the landlord, so you should ensure that your tenant is aware they'll need to keep making rent payments on time.
To read the full article click here
Follow Upad on Twitter - click on the icon below to find out more