For the fifth time, Total Landlord Insurance, part of the HFIS group, has been named ‘Best Landlord Insurance Provider’ at the Insurance Choice Awards, beating tight competition from Homelet, Just Landlords and Uinsure.
The Insurance Choice Awards, launched by Smart Money People in 2016, aims to find the UK’s best insurance companies by asking customers to vote and share their experiences. After over 12 weeks of voting, more than 60,000 customer votes were received across all categories. These awards recognise the insurance industry’s customer champions, provides an opportunity for organisations to benchmark themselves against competitors and understand how they are perceived by their customers.
Total Landlord Insurance’s continued success at these awards will help to reassure landlords that they have access to comprehensive buy to let cover that is designed with the landlord in mind.
Eddie Hooker, CEO at HFIS says:
“We are incredibly proud to have achieved the coveted Insurance Choice Award for 'Best Landlord Insurance' provider in 2022. Since 1996, Total Landlord has always put our customers’ needs at the forefront and it is great to be recognised for doing just this.
The Total Landlord team pride themselves on delivering an exceptional level of service to our customers. To win the award for a fifth time in our history is beyond measure. We would like to extend a huge thank you to all of our loyal customers who made this possible."
Siobhan O’Reilly, Property Manager at Total Landlord:
“Our customers are at the heart of what we do at Total Landlord and we are so delighted to have been recognised for the support and guidance we give everyday. Our expert team work tirelessly to go above and beyond in order to provide the best possible service to our customers and it is wonderful to receive such positive feedback and recognition of this.
It is incredible to be able to say that this is our fifth time being recognised as the 'Best Landlord Insurance Provider'. Steve and I would like to send a huge congratulations to the Total Landlord team for digging deep and providing a quality service that our landlords value.”
Jacqueline Dewey, CEO of Smart Money People said:
“Total Landlord’s customers praise the company for being accessible and responsive, with a highly professional customer service team.
Many customers would recommend Total Landlord to others, stating that both the sign-up and renewal processes are quick and hassle-free, with a variety of policy options that can be tailored to their needs. This award is well deserved for Total Landlord.”
